Privacy Policy

1. Information We Collect

When you create an account on the UGC NET Public Administration examination platform, we collect essential information necessary to provide and personalize your learning experience:

• Account Credentials: Full name, email address, and securely salted bcrypt password hashes.
• Exam Performance Data: Your test attempts, answers selected, time spent per question, overall scores, and unit-wise accuracy.
• Session Information: Secure, httpOnly authentication cookies utilized solely for session management.

2. How We Use Your Data

Your performance records and attempt history are used strictly for:

• Computing your percentile, ranking, and unit-by-unit weakness diagnostic reports.
• Generating automated conceptual study recommendations tailored to your sub-60% accuracy units.
• Allowing you to review submitted question papers with comprehensive explanations.

3. Third-Party Sharing

We do not sell, rent, or trade your personal information or test history with any third-party marketing entities. Your data is strictly kept confidential.

4. Account Deletion & Rights

You have the right to request deletion of your account and associated attempt records at any time by submitting a request via our Contact Support Desk.